We are committed to making sure your home is in a
good state of repair and we aim to carry out regular maintenance to make sure the structure of the outside of you home is secure and weatherproof. We want you to enjoy living in your home but the responsibility is a joint one.

The information in the Repairs Handbook lets you know your rights and responsibilities in relation to repairs, what level of service you can expect and how you can report repairs. It also shows how we will respond to your requests for repairs and how we prioritise them.

Repairs Handbook