Condensation and ventilation

Every property gets condensation, especially when the weather is cold and when lots of moisture and steam are being produced, for example when cooking.

To reduce condensation and prevent mould growth, do the following:

. Keep your home reasonable warm most of the time

. Do not use liquid propane gas heaters

. Provide ventilation by keeping some of the windows open. In winter open the windows a little but only for as long as they are misted up.

. Whenever possible, dry your clothes outside.

. Keep bathroom and kitchen doors shut and windows open especially when cooking, washing or bathing.

. When cooking do not allow pans or kettles to boil any longer than necessary

. Avoid putting beds and wardrobes against outside walls

To make sure you have some ventilation in your home:

. Never cover wall air bricks or vents which give under floor ventilation

. Never disconnect or block outside vents - this could be very dangerous if your home has gas heating.

. Never seal up unused fireplaces without leaving ventilation. If you have plastic windows or modern timber windows, keep the small trickle vent in the window open.

Reporting your repair

Check progress of your repair

Out of hours repairs

Appointments and missed appointments

Right to Repair

Your repair rights and responsibilities

Our repair responsibilities

Repair priorities

Standard and quality of repair work

Will you charge me for any repairs?

Frost precautions

Carbon Monoxide

Repairs - Our Service Standards