Home > Publications > Publications Library

Publications Library

ABOUT RBH

• Annual Report 2012
• Annual Report 2011
• Annual Report 2010
• (View previous years reports)
• Procurement Strategy
• Brighter Horizons Company Report 2011

 

Green Team:

• GT Report January 2012
• Green Team Projects Map December 2011

 Service Standards

• Anti-Social Behaviour Service Standards
• Community Caretaking Service Standards
• Paying Your Rent and Rent Arrears Recovery Service Standards
• Property Letting Service Standards
• Repairs Service Standards
• Rehousing Service Standards

Performance

• Our Performance 2009/10  Directors’ report and financial statements year ended March 2010. 

Governance

• Code of Conduct for board members (pdf file 78kb).
• Protocol for Main Board and Sub-Committee Working (76kb RTF file).
• Expenses Policy (177kb RTF file).

 

Area Panels

• Heywood Area Panel Terms of Reference.
• Middleton Area Panel Terms of Reference.
• Rochdale Area Panel Terms of Reference.
• Pennines Area Panel Terms of Reference.

YOUR SERVICES

Anti-Social Behaviour

• Anti-Social Behaviour Policy

Your Tenancy

• Tenants Handbook.

 

Repairs

• Repair Handbook

Rent

• Paying your Rent leaflet
• Pay your Rent by Direct Debit leaflet
• Direct Debit Mandate

Leaseholder Services

• Leaseholder Handbook.
• Building Insurance Policy Document.
• Building Insurance Summary of Cover.

 

Housing Fraud

• Tackling Unlawful Subletting and Occupation Policy.

Getting Involved

• Membership Application Form
• Engagement Strategy
• RBH Involve Application Form.
• Tenants and Residents Associations for Young People leaflet (718kb pdf)

 

Find a Home

• Allocations Policy
• Guide to HomeChoice leaflet.
• HomeChoice Application Form.
• Medical Referral Form.

Contents Insurance

• Leaflet

Sheltered Housing

• Sheltered Housing Tenants Handbook

Money Matters

• Your Move leaflet 

Equality and Diversity

• Equality and Diversity Policy

 

Compliments, Comments and  Complaints

• Leaflet and feedback form

 

STOCK TRANSFER

• Periodic tenancies letter  June 2012 invoice for rental - shops, garages & ground rent

 

PROFESSIONAL SERVICES

• Safegard Handbook.
• Drainage leaflets.
• Stores leaflets.
• Legal Services leaflets.

Download Adobe | Tell a Friend | Report Website Problems | Print Page||

Rochdale Boroughwide Housing Limited is a charitable industrial and provident society. Registered number 31452 R
Registered Office: PO Box 69, The Old Post Office, The Esplanade, Rochdale OL16 1AE.
Registered as a provider of social housing. Register number: 4607.

Site Developed by Impact Partnership