Your rent statement explained

You will receive a rent statement every three months.  If you are unsure about anything that appears on your statement, please contact your Housing Officer whose name and phone number is shown on the statement.

Charge Breakdown

Details your rent and all charges such as Water and Sewerage Charges, Insurance etc.

Date

The date of each transaction

Charge

This is the total amount of the charges listed under 'Charge Breakdown' and is the total amount payable each week before any Housing Benefit has been credited to your account.

Payments

Shows all payments of housing benefit and all payments you make. This column could also include cheques or Direct Debits returned unpaid by your bank, which will appear with DR at the site.

Balance Due

Shows the balance of your rent account after each transaction. CR means your account is in credit by this amount.

Court Costs/Credits

Any Court costs added to your account along with any payments you have made will be listed separately under this heading.

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