Planned Maintenance - Your health and safety
While work is being carried out in your home, please make sure that you and your family are aware of the following health and safety issues.
- To prevent injury, make sure that children and pets keep well away from any work areas.
- If scaffolding is being put up on the outside of your home, please be aware that scaffolding can be dangerous.
- Please keep your children away from tools and machinery.
- Building operations can be very upsetting for pets. Please keep them out of the working areas whilst work is in progress to avoid accidents and injury.
- Watch out for things you can trip over for example, lifted floor boards, extension leads and so on.
- The operatives will make sure that they clear away all materials at the end of each working day. However, if any substances, (for example, plaster, sealants, woodglues or paints) are left lying around your property after the workmen have left, please make sure that your children do not touch these as they may be dangerous.
- If work is being carried out on the outside of your home, please be aware that work may be carried out overhead, which could be a danger.
- Always follow any instructions on signs or that the site team give to you.
If you have any concerns about safety, you should ring the help desk on 0845 123 5627 or contact your Development Officer immediately.
Security procedures:
- Please check that any operatives entering your property are wearing an identification badge (see how to identify us).
- Please make sure that you look after your valuables and put them somewhere safe.
- Please remove any furniture, pictures or ornaments from the room where the work is being carried out.
Fire procedures
- Please make sure that there is a clear exit available to you, your family and the operatives at all times.
- Never remove or tamper with any fire extinguishers that have been left in your home.
- Please do not try to put out a fire yourself.
- If there is a fire, please GET OUT, CALL THE FIRE BRIGADE OUT AND STAY OUT.
Back to Planned Maintenance