Tenant Participation Compact - Customer Involvement Team

Performance Indicators

Tenants represented by a Recognised Tenants’ Association
Recognised Tenants and Residents Associations
Recognised Tenants and Residents Associations with a Community Base
Number of groups covered by a multi-agency approach
Number of sheltered groups supported
Percentage of groups receiving at least 3 visits
Attendance at the Tenants Annual Conference
Percentage of groups receiving at least 2 training sessions

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