Customer Involvement Team

The Customer Involvement Team Mission Statement is:  To enable our customers to help us shape and develop the services we provide and to play an active role in their communities.

We intend to do this by working with our residents, whether a tenant, leaseholder, or a home owner on our estates.  We will provide customers with a variety of opportunities to influence and improve the services that we provide, at a level and at a pace that suits them. 

• Do you want to get involved, influence decisions and help us to improve our services?
• Do you want to help your community have a voice and shape local services?
• Do you want help to set up and run a Tenants’ and  Residents’ group?

If you do, then contact your Customer Involvement Officer

Senior Customer Involvement Officer:

 John Rodgers Tel: (01706) 714244 mobile: 07976059478 email

Customer Involvement Officers:

Rochdale South and Heywood - Nasreen Akhtar Tel: (01706) 714453 mobile: 07976059401 email

Middleton – Helen Kelsall Tel: (01706) 714487 mobile: 07900051154 email

Pennines and Rochdale North – Steve Edwards Tel: (01706) 714489 mobile: 07791104208 email

Co-ordinator - Difficult to reach groups:

Cath Palin Tel: (01706) 714495 email

For general enquiries contact our Project and Admin Support:

Betty Whiston, Doug Croxon or Sam Bibi Tel: (01706) 714490, Fax: (01706) 714477 email

Our involvement strategies and plans

How you can get involved with RBH

How you can get involved with Rochdale Council and other organisations/agencies in the area

The Tenant Services Authority

Customer Involvement News