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Home > About Us > Our Mission, Vision and Values

Our Mission, Vision and Values


Our Corporate Strategy has been developed to reflect the transition of RBH from ALMO to a mutual society with tenant and employee members at its heart.

RBH is a unique mutual housing society and as such our strategy review and action plan for 2014/15 have been driven by and shaped by our members, tenants and employees.  At our Annual Members Meeting, ‘Our Big Mutual Do’ as well as our employee conference and other meetings with members we have listened to feedback on how we are doing and what we need to do for the future.  We have sought to understand the external challenges, the biggest of which is the raft of changes to welfare benefits, and look at how we can use our mutual approach, working together with members, tenants and employees to ensure we are in a strong position to meet these and to support our people and our places into the future. 

Members have developed our values which underpin the mutual RBH – describing the way we will try to behave, corporately and individually.  These values are:

  • Responsibility – We take responsibility for, and answer for, our actions
  • Equity – We carry on our business in a way that is fair and unbiased
  • Democracy – We give our members a say in the way we run our business
  • Pioneering – We will seek to be a leader in the way we meet challenges and seek solutions
  • Openness & Honesty – We will share information, do what we say we will do and when we make a mistake we will own up to it
  • Caring – We will listen and respond to the needs of our members, tenants and employees
  • Championing – We will encourage members to take responsibility for our communities and work together to improve them.

Tenant and employee members elected to the Representative Body have worked to develop a new Vision and Mission which reflect the aims of our new mutual organisation.

Our vision describes where we want the mutual RBH to be in five years time:

Our exceptional position as a mutual helps to create inspiring communities which enhance the lives of the people who live and work in them.

And our mission describes what we want to achieve:

Meet the aspirations of our communities by providing inclusive opportunities and quality homes in safe, secure and friendly neighbourhoods where people want to live and work.

Download: RBH's Corporate Strategy

Contact Us

Rochdale Boroughwide Housing

Sandbrook House

Sandbrook Way,


OL11 1RY

Postal Deliveries Only


0800 027 7769


|| rbh@rbh.org.uk ||